TABLE 1  PERSONAL INFORMATION WE MAY COLLECT FROM DEVICES   

Category of Personal Information
 How We Use It Legal Basis for processing
[Network activity information] Robot and App usage data. Information about how you use your Robot and the product Apps, such as the battery life and health, number of missions, device identifier and location mapping, App usage, feature usage, in-App transactions.
 We use this information to process and ship orders. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to operate, maintain, and provide to you the features and functionality of the Service and Robots. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to provide customer service, including dealing with any enquiries or complaints. The processing is necessary for our legitimate interests, namely administering the Service, for marketing purposes and communicating with users.
We use this information to process returns or repairs, and to diagnose and fix technology problems. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to communicate directly with you, such as to send you information about your orders, product sales, special offers, and new site features, in each case in accordance with your preferences. The processing is necessary for our legitimate interests, namely administering the Service, for marketing purposes and communicating with users.
We use this information to tailor our Service and to develop new products and features available through our Service. The processing is necessary for our legitimate interests, namely to tailor our Service to the user, and to develop new products and features on the Service.
[Robot usage information: subscription services] which may include cleaning times/durations, bin empty events, bag replacements, tank refills, pad changes, and mission events. We use this information to inform when to automatically ship filters, side brushes, bags and other accessories associated with subscribed services.   The processing is necessary for the performance of a contract between you and us. 
[Personal identifiers] Identification information, such as your national identity card or other proof of identity. We may use this information to issue invoices for certain tax or legally required documents as needed.   The processing is necessary to comply with a legal obligation to which we are subject. 
We may request this information for account validation purposes when fulfilling your rights under applicable law, for example, if you request a portable copy of your personal information.  The processing is necessary to comply with a legal obligation to which we are subject.
[California Customer Records (Cal. Civ. Code §1798.80(e))] Customer Records, such as contact information and payment information.
 We use this information to facilitate transactions and provide you with the Service. The processing is necessary for the performance of a contract with you.
We use this information to provide customer support.
 The processing is necessary for our legitimate interests, namely administering the Service. 
We use this information to detect and prevent fraud.
 The processing is necessary for our legitimate interests, namely the detection and prevention of fraud.
[Protected classifications] Demographic information, such as your age, date of birth and gender.
 We may collect this information in optional surveys in order to develop new products and features available through our Service or otherwise improve our Service.
 The processing is necessary for our legitimate interests, namely developing and improving our Service and to inform our product development.
We may collect this information in optional surveys in order to determine products and services that may be of interest to you for marketing purposes.
 The processing is necessary for our legitimate interests, namely to inform our direct marketing.
[Commercial information] Purchase and transaction information such as products purchased. If you register your device with us, we will also collect information about your Robot such as Robot ID, serial number, or product code.
 We use this information to process and ship orders.
 The processing is necessary for the performance of a contract between you and us.
We use this information to provide customer service, including dealing with any enquiries or complaints.
 The processing is necessary for our legitimate interests, namely administering, developing, and improving our Service.
We use this information to process returns or repairs.
 The processing is necessary for the performance of a contract between you and us.
We use this information to determine products and services that may be of interest to you and to inform our product development.
 The processing is necessary for our legitimate interests, namely informing our direct marketing and product development.
[Commercial information] Payment and billing information, such as your credit or debit card information, your billing address and purchase history.
 We use this information to process and ship orders.
 The processing is necessary for the performance of a contract between you and us.
We use this information to detect and prevent fraud.
 The processing is necessary for our legitimate interests, namely the detection and prevention of fraud.
[Geolocation] Approximate location such as the time zone in which your Robot is located. We will not collect or track your precise location, including GPS co-ordinates, without your permission. If this information is ever required for a given feature, you will be able to opt in and out via the iRobot App.
 We may use this information to ensure that the content on our Service is relevant to you, to provide new location -based features, and to help us provide customer service, including processing returns or repairs.
 The processing is necessary for our legitimate interest, namely to tailor our Service to the user and to improve our Service generally.
[Inferences] Consumer behaviour such as products purchased, motivation for purchase, and other purchasing behaviour and preferences.
 We use this information to develop new products and features available through our Service or otherwise improve our Service.
 The processing is necessary for our legitimate interests, namely developing and improving our Service and to inform our product development.
We use this information to determine products and services that may be of interest to you for marketing purposes.
 The processing is necessary for our legitimate interests, namely to inform our direct marketing.
[Other Personal Information] Demographic and lifestyle information, such as your leisure and other interests, number of children and number of pets, information about your home environment, and salary or other income information.
We may collect this information in optional user surveys in order to develop new products and features available through our Service or otherwise improve our Service. The processing is necessary for our legitimate interests, namely developing and improving our Service and to inform our product development
We may collect this information in optional user surveys in order to determine products and services that may be of interest to you for marketing purposes. The processing is necessary for our legitimate interests, namely to inform our direct marketing.

[Other Personal Information] Comments, chat and opinions that you provide to us when you contact us directly, such as the content of any text messages or emails you send to us, or phone calls.

 

 

 

 

 

 We use this information to provide customer service, including dealing with any enquiries or complaints. The processing is necessary for our legitimate interests, namely communicating with users and addressing users' comments and complaints.
We use this information in connection with processing returns or repairs. The processing is necessary for the performance of a contract between you and us.
We use this information to develop new products and features available through our Service or otherwise improve our Service. The processing is necessary for our legitimate interests, namely developing and improving our Service and to inform our product development.
We use this information to determine products and services that may be of interest to you for marketing purposes. The processing is necessary for our legitimate interests, namely to inform our direct marketing.
[Other Personal Information] Information received from third parties, such as social networks. If you connect a social network to our Service, or interact with our Service through a social network, we may receive information from the social network such as your name, profile information, and any other information you permit the social network to share with third parties. The data we receive is dependent on your privacy settings with the social network.
 We use this information to allow you to log in to the Service and to tailor how the Service is presented to you.
 The processing is necessary for our legitimate interest, namely to tailor our Service to the user.
We use this information to communicate with you and to respond to your enquiries.
 The processing is necessary for our legitimate interest, namely to communicate with users.
[Other Personal Information] Preferences set for notifications, marketing communications, how our Website or Apps are displayed and how you use the Service.
 We use this information to display our Service to you in accordance with your preferences.
 The processing is necessary for the performance of a contract between you and us.
We use this information to provide only the notifications and to send only the marketing communications that you have agreed to receive.
 The processing is necessary for compliance with a legal obligation to which we are subject.
[Other Personal Information] Knowledge of the apps on Your Phone.
If you opt in, we may collect the names and app IDs of the Smart Home apps on your phone.
 
 We use this information to surface personalised recommendations for smart home integrations and voice automations, and to prioritise future automation partners.
 The lawful basis of processing is consent. The processing is necessary to tailor the Service to the user, and to develop new products and features.
[Other Personal Information] Device Information. If you opt in to certain features, we may collect device data, such as MAC address, device type, device name, identifier, serial number, product code, network bandwidth usage, and device location within and near the home. 
 We use this information to operate, maintain, and provide to you the features and functionality of the Service.
 The processing is necessary for the performance of a contract between you and us.
We use this information to develop new products and features available through our Service or otherwise improve our Service. This processing is necessary for our legitimate interests, namely new product and feature and improving the Service.
We use this information to determine products and services that may be of interest to you and to inform our product development.
 This processing is necessary for our legitimate interests, namely new product and feature development and more personalised Services.
[Other Personal Information] Robot customisation settings and preferences, such as robot name, room names, zone names, and scheduled start/stop times.
 We use this information to operate, maintain, and provide to you the features and functionality of the Service. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to tailor our Service and to develop new products and features available through our Service.
 The processing is necessary for our legitimate interests, namely to tailor our Service to the user, and to develop new products and features on the Service.
We use this information to provide certain features and functionalities of the device.
 The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to determine products and services that may be of interest to you.  The processing is necessary for our legitimate interests, namely to inform our direct marketing. 
 [Other Personal Information] Robot environment information. Information about the spaces where you use your Robot, such as floor plans, keep out zones and clean zones, types of objects (detected using the camera on your Robot) along with a corresponding confidence factor for that object and its location, the location and confidence factor of Wi-Fi devices connected to your local network, and Wi-Fi heat maps.
 We use this information to diagnose and fix technological problems. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
We use this information to tailor our Service, in particular by improving the quality of the map that is generated and used by your Robot to allow it to operate effectively, and to develop new products and features available through our Service.
 The processing is necessary for our legitimate interests, namely to tailor our Service to the user, and to develop new products and features. 
We use this information to develop new products and features available through our Service.
 The processing is necessary for our legitimate interests, namely developing new products and features on the Service.
We use this information to provide certain features and functionalities of the device. The processing is necessary for the performance of a contract between you and us, and to take steps prior to entering into a contract between you and us.
[Network activity information and others] Data collected as part of the iRobot Beta Programme. Information transmitted by your Robot may be collected and processed as part of the feature or functionality within the iRobot Beta Programme.

 We use this information to test new features and functionalities of the Service where you have agreed to take part in the iRobot Beta Programme. Specific information that is necessary for the Beta Programme will be disclosed at the time of opt in, and may change depending on the beta feature offered. 
 The processing is necessary for our legitimate interests, namely for developing and testing new features and functionalities of the Service. We will only collect data to support the Beta Programme when you opt in to the Beta Programme.  
[Other Personal Information] Images from certain connected robots with camera-based navigation. If you opt in to image collection, we will collect images on your robot. These images will not be viewable by us unless and until you opt in both to image collection and to sharing each image with iRobot.
 We use this information to help the robot clean more effectively over time, to learn to detect and avoid obstacles, and to recognise furniture, appliances, and other features of the home to aid in more precise cleaning.
 The lawful basis of processing this data is consent. The processing is necessary in order to develop obstacle detection and avoidance technology, and to improve robot cleaning performance.
[Other Personal Information] Live streamed video. If you opt-in, we may stream video to partner apps that you select through your device, or to the iRobot Home App. Live stream video is not stored.
 We do not use this information, as we do not collect or store it. We provide this as a service to you for home monitoring purposes.
 N/A. No data is collected or stored. However, the feature is fully opt-in/consent-based.